SellingPilot Service Upgrade and Pricing
Dear SellingPilot user,
To keep delivering a more stable and professional service, SellingPilot will officially launch its paid service offering starting [March 3, 2026]. We remain committed to efficient tools for cross-border e-commerce. This change is intended to sustain ongoing product iteration and bring you a better experience.
I. Why we charge
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Continuous R&D investment: To meet the complex needs of cross-border e-commerce, we keep investing in AI and core features. Revenue supports ongoing iteration and innovation.
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Professional service assurance: Under paid plans, we improve technical support response times and deliver more accurate issue resolution across your experience.
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Server and operations costs: As user scale and business data grow, hosting, data security, and operations costs rise. Pricing helps keep the platform stable over the long term.
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Deeper, scenario-based features: Guided by broad user feedback, we focus on core cross-border needs and ship more targeted capabilities for your workflows.
II. Free (Starter) plan
SellingPilot remains committed to broad access: the free Starter plan can be used indefinitely and provides essential cross-border operations—store management, product operations, order handling, basic AI tools, and other baseline capabilities for day-to-day needs.
III. How to upgrade to a paid plan
To unlock broader features, higher usage limits, and premium add-ons, use the link below to open the plan upgrade page, choose a plan that fits your business, and complete payment for immediate activation:
Additional notes
Starter and higher tiers support optional add-on packs so you can scale usage as needed.
IV. Exclusive benefits for existing users
Thank you for your trust and support. We are offering dedicated benefits for long-time users:
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Complimentary plan access: For eligible existing users (active on the platform before March 3, 2026), we will evaluate tenure, feature usage frequency, and other usage signals, and may grant one year of access to a matching paid tier at no charge.
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Starter remains available: Whether or not you receive a complimentary tier, everyone can continue using the Starter plan long term; core baseline features remain available.
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Dedicated service channel: Existing users receive priority routing with support, and will be first in line for future beta programs.